Send a Case

Sending us your cases can be easy and affordable.  Depending on your location and hours, you may qualify for our local pickup and delivery service. Not in the area for this service? No need to worry! Our partnership with FedEx allows you to create a printable shipping label online and have your case shipped out to us the same day for your convenience.

To assist you through this process, we've included below links to RX forms, instructions and tips for submitting your next case to us.

Your Prescription Form

Fill out your RX form. Once completed and signed, enclose the form with your next case.

Download one of the following RX forms:

Packing Your Case

Proper care in packing your case for shipping can ensure we provide the best quality product and service to you. Review our tips and simple step-by-step instructions before you ship us your case.  

View case packing instructions

Shipping Your Case

Whether it's through our local pickup and delivery service, USPS, or FedEx, NDX Albensi offers multiple options for getting your case to and from the lab in a timely fashion.

Learn more about your options

Digital Impressions

NDX Albensi accepts files from all major scanning systems, making the transition to digital dentistry easy for your practice.

Learn more about submitting digital impressions

Turnaround Time

Check out our Product Turnaround Calendar to determine the timeframe needed at the lab.

Download Turnaround Times

Customer Account Portals

NDX Albensi provides 24-hour access to your account. We make it easy to find answers to your case and account questions at all times. You can also connect with our lab to quickly find the support you need. Some of our Account Portal features the following: Submit an online RX, View Case Status, Schedule a Pickup, and Order Lab Supplies (boxes, bags, etc.).

To access your NDX Albensi Account Portal, click here.
To access our secure ePayment Portal, click here.